About the Client
- Apparel and Footwear Manufacturer
- Global Oracle ERP System
- International
- Employs 31,000
Project Statistics
- Duration: February 2013 through March 2013
- Best Business Practices for a Training Department
- Number of resources:
- 1 OCM training manager
- Best Business Practices for a Training Department
Delivered Services
- Organizational Change Management and Communication, including strategic plan to implement a robust training initiative in a rapidly growing international company
- Primary objectives were to:
- Determine and prioritize the gaps in user knowledge transfer
- Deliver a plan to close gaps efficiently and cost effectively
- Close identified gaps using adult learning principles and provide the appropriate level of detail required for system-users to perform their individual job responsibilities
- Address associate perceptions of where training should come from (peer, supervisor, HR, IT) to support the future strategy
- Recommend training materials development and effective training delivery program where system-users learn to understand new processes, integration concepts, impacts to their individual roles, and how to use their Oracle system in order to perform their jobs effectively
- Define a stable training environment that supports a true learning experience for company’s system-users
- Outline the specific responsibilities for both company IT and Business Associates
- Outline associated risks and issues , provide possible mitigation plans
The Teksoft Difference
- Understanding of the AFS business and the day-to-day challenges that are associated with a rapidly growing company
- Understanding of the training needs and requirements to support the local, national and international employees
Client Results
- On time
- On budget
