About the Client
- Global designer and seller of clothing, shoes, and accessories for men, woman, and children
- Employs 10,000+ associates
Project Statistics
- Duration: March 2010 through October 2013
- Number of resources:
- 1 project manager
- 7 curricula developers, including eLearning specialists
- 6 instructors
- Implementation of ECC 6.0, AFS Industry version
- Modules included FICO, SD, MM, PP
- Tools: Microsoft Word and PowerPoint, Captivate, Lectora, Teksoft LMS
Delivered Services
- Designed, developed, and managed an SAP End User Education Strategy, including class schedule and attendance mapping
- Development and delivery of customized project:
- Delivery of uPerform services, including installation, administration, and training
- Developed end user curricula for eLearning and instructor led training delivery
- Delivery of end user education
- Teksoft Resource Library (TRL)
- Teksoft Learning Community (TLC) and LMS
- Hype Care Support
The Teksoft Difference
- Ability of the Teksoft team to establish confidence and cooperation with the client’s team members and management
- Immediate, cost effective, and sustained curricula development due to experienced SAP training professionals and their ability to leverage existing training materials (the TRL)
- Embraced the client’s their goals as their own, including maintaining training delivery schedules though an earthquake and Hurricane Irene
Client Results
- Teksoft training delivery averaged a 4.6 out of a possible 5.0
- Teksoft training materials averaged a 4.3 out of a possible 5.0
Quote From Client’s SAP Project Manager
“Teksoft team,
Before any further time goes by, I want to take this opportunity to thank all of you for your heroic efforts in being onsite and available early this week. I understand that at least a few of you endured rather long road trips, while others sacrificed your weekends to blunt travel delays and be available for Monday. Of course, the weather and subsequent flooding interrupted our operations on Monday, but I can assure you that your efforts did not go without notice or appreciation. Again, I thank you all for your diligence and commitment not only to this past week, but our project in general. Thank you again.”
