About the Client
- Public utility company
- Distributes natural gas
- Annual sales of 1.4 billion dollars
- Employs 2,479 associates
Project Statistics
- Duration: February 2001 through July 2001
- Release: SAP R/3 upgrade from version 4.0b to 4.6c
- Tools: ASAP tools and templates, MS Project, Knowledge Warehouse
Delivered Services
- Project management
- Trained project team on ASAP Methodology and Delta classes
- Cross trained technical project team members in FI/CO functionality
- Delivered Train the Trainer sessions
- Delivered several MM courses utilizing standard SAP materials (Knowledge Warehouse)
- Transferred knowledge to client’s lead training manager
- Managed and supported configuration of R/3 training system for project team training deliverable
- Assisted client management team with the strategy for documentation and deployment
The Teksoft Difference
- Recognized the premium the client put on knowledge transfer to the project team and ensured that client’s progress to self reliance was accelerated
- Consultant’s experience and versatility helped minimize staffing of project team and helped them cope with an employee strike in the midst of realization
Results
- Small, versatile team allowed client to reach goals with approximately 30% fewer resources
- Provided part-time resources when necessary reducing consultant down time
- Client delivered via Train the Trainer which lowered the cost of ownership
