About the Client
- Top publisher of textbooks for K-12 and College
- Annual sales of approximately 1.2 billion dollars
- Employs 3,500 associates
Project Statistics
- Duration: June 2004 to February 2005
- Number of resources: 15 trainers, 2 curricula developers, 1 project manager
- Release: mySAP Enterprise (FI and MM) (Media Solution)
Delivered Services
Project Team Training Services:
- Consulted client on optimum training track for project team members and super users
- Delivered 20+ project team classes (ABAP, Basis, Functional)
End-User Education Services:
- Developed end-user education strategy
- Managed and developed end-user education curricula
- Delivered approximately 70 days of end-user education across 6 different locations, including classroom and WebEx sessions
The Teksoft Difference
- Consultative pre-training sessions designed to validate learning objectives and prioritize training content
- Flexibility in reducing redundant and non-critical content
- Ability to help client meet training needs on very short notice
Results
Project Team Training Services:
- Significant cost savings associated with reduced days to train (30% reduction vs. standard SAP training) due to personalized, prioritized training approach
- Significant cost savings attributed to reduced travel costs as a result of training at client site
- Teksoft instructors average rating: 6.9 out of a 7.0 rating scale
- Overall class ratings average: 6.6 out of a 7.0 rating scale
End-User Education Services:
- On time
- On budget
- Excellent instructor/course ratings
- Monthly closes shortened by 30%
